New Patients

Please Note: New patients will be expected to agree to our controlled drugs policy ⚠️

We are pleased to welcome new patients from the town and surrounding areas. Please take a moment to view our practice boundary map to ensure you live within our catchment area.

You can click on the map image for a larger, clearer version 🗺️.

Registering with our practice is straightforward. You can download and complete the registration forms from our website, or you may register directly online using the following link:
Register now: https://gp-registration.nhs.uk/P81212/gpregistration/landing 💻

Providing as much detail as possible in the health questionnaire is extremely helpful, as it enables us to understand your medical needs while we wait for your records to be transferred from your previous GP.

Please note that we currently accept registrations from anywhere in England. However, home visits are only available to patients living within the practice’s inner boundary 🏡.

All new patients aged 40 and over will be offered a health check with a member of our healthcare team. This ensures that any necessary tests are up to date and allows us to accurately record any repeat medications you are taking.

Medical care is available from the date of registration. For further information, please contact our reception team 📞.

1. The easiest way to register is using the online link Register now
2. A staff member will contact you once you have submitted the new patient registration form within five working days.
3. If your registration is accepted, you will then be asked to complete a medical questionnaire and agree to our controlled drug policy.
4. For out of area patients please also complete the OOA form - Out of area registration - New Patient.docx

If you are ill while away from home or are not registered with a doctor but need to see one, you can receive emergency treatment from the local GP practice for 14 days. After 14 days, you must register as a temporary or permanent patient.

You can register as a temporary patient for up to three months. This allows you to be on the local practice list and remain a patient of your permanent GP. After three months, you will have to re-register as a temporary patient or permanently register with that practice.

Contact the local practice you wish to use to register as a temporary patient. Practices do not have to accept you as a temporary patient, although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

As part of the commitment to more personalised healthcare for patients, NHS Employers and the General Practitioners Committee of the British Medical Association have agreed that all patients will have a named accountable GP

• Hazelvalley Family Practice will ensure that a named accountable GP is assigned to each patient.
• New patients will be allocated a GP at the time of registration
• Your named accountable GP will be the same as your registered GP; however, this does not affect your ability to see any GP of your choice as you currently do.

You do not need to take any further action, but if you have any questions or wish to discuss this further with us, please contact us on 01706 335353.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

The ground floor is designed to allow access to a consultation room and toilet. If you cannot enter via the front door, contact reception at 01706 335353, and they will open the gates to access the rear ramp entrance.

If any patient registered with the practice has a disability, impairment, or sensory loss, we can offer you information that you can better access or understand to receive the necessary help. Please inform a clinician or receptionist so we can update our records.